Citizens Broadband Radio Service Due to the ever-increasing use of wireless communications, the Federal Communications Commission (FCC) designated a band of radio-frequency spectrum, from 3.5 gigahertz (GHz) to 3.7 GHz. This spectrum is used…
Competitive Services Created specifically for the broadband industry, Competitive Services takes the broadband cable professional on a ride through the competitive landscape of the broadband telecommunications industry. The regulatory issues surrounding competition…
Computers and Broadband Modems Computers and Broadband Modems introduces the fundamentals of personal computer (PC) hardware and software in connection with DOCSIS® cable modems. Students completing this course gain a thorough understanding of how…
Construction Laborer NCCER CORE covering: basic safety, construction site orientation, construction math, hand tools, power tools, construction drawings, basic rigging, communication skills, employability skills and material handling. Learn More NCCER is a…
Construction Project Management Certificate Series The Construction Project Management Certificate Series provides an overview of the processes and techniques of project management for construction. These courses will help students to understand the entire process of…
Construction Trades The construction industry is booming in the Pacific Northwest! This is visible by the number of cranes in urban areas as well as residential growth throughout our communities. Because of…
Consumer Digital Electronics The NCTI Consumer Digital Electronics course teaches students the what, how, when, where, and why of customer premises equipment. Various video display technologies, including the standards that guide and mold…
Customer Satisfaction With our ‘Accelerated Learning Solution‘, this course will guide your field technician through all stages of a positive customer experience, from the initial phone call to the follow-up satisfaction survey.…
Customer Service For Technicians Created specifically for the broadband industry, Customer Service for Technicians is a thorough guide for helping service technicians deliver the highest levels of customer service. Designed to provide technicians with…
Delivering Cable Services Delivering Cable Services describes the delivery of video, voice and high-speed Internet services. It begins with an excellent overview of the technology of broadband cable systems, defines the terminology associated…
Delivering Data Created specifically for the broadband industry, Delivering Data teaches the broadband cable professionals much of what they need to know about high-speed data service, including how the broadband cable industry…
Delivering Video Created specifically for the broadband industry, Delivering Video teaches the broadband cable customer care professional what they need to know about digital video including standards, formats, and services. After successful…