Webinars On-Demand

Preparing for the BEAD Program: Bringing Fiber-to-the-Home to Rural America Webinar

The BEAD program offers an exceptional opportunity to address the digital divide and provide broadband to everyone, everywhere. However, as internet connectivity expands farther into rural areas, new challenges will emerge that require collaboration among industry and state leaders to overcome. In this webinar, panelists will dive into some of the primary challenges they see in deploying broadband in rural areas, their impact on infrastructure development, and the strategies employed by industry leaders to overcome these obstacles.

Speakers will include:

Craig Culwell – Market Development – Network Connectivity & Cable, CommScope

Christopher Barnes – Senior Grants Development Consultant, The Grants Office, LLC Carl Meyerhofer – SVP Business Development, Conexon

Nate Denny – Deputy Secretary Division of Broadband & Digital Equity for North Carolina

Moderated by Tom McGarry – VP of Standards, Telecommunications Industry Association

Attendees will gain insights into how industry leaders prepare for BEAD and learn practical strategies to address the challenges states and operators face in utilizing BEAD funds.

2022 QuEST Forum Annual Leadership Summit & Recognition Ceremony

Hear from TIA's CEO, Dave Stehlin and TIA's vice president of business performance, Mike Regan, about the accomplishments made in 2021 and the global outlook for 2022 and beyond for TIA QuEST Forum. Additionally, winners of TIA QuEST Forum's annual awards are announced for various categories.


David Stehlin, CEO, TIA
Mike Regan, VP of Business Performance, TIA

Assessing Smart Buildings with SPIRE, Pt. 2

Get a closer look at SPIRE, the industry's first holistic smart buildings assessment and rating program. This 2-part webinar series will educate viewers on the six categories of assessment criteria and measurements. Part 1 will dive into Connectivity, Cybersecurity, and Life & Property Safety.

When: Recorded live on Feb 23, 2022


Moderator - Patrick McLaughlin (Smart Buildings Technology)
Gayla Arrindell (Corning)
Brian Brustad (AECOM)
Chris Leonard (Microshare)
Annick Villeneuve (Schneider Electric)

Assessing Smart Buildings with SPIRE, Pt. 1

Get a closer look at SPIRE, the industry's first holistic smart buildings assessment and rating program. This 2-part webinar series will educate viewers on the six categories of assessment criteria and measurements. Part 1 will dive into Connectivity, Cybersecurity, and Life & Property Safety.

When: Recorded live on Oct. 27, 2021


Moderator - Sudhi Sinha (UL)
Gayla Arrindell (Corning)
Jason Christman (Johnson Controls)
Dan Michaud (Arup)
Mia Raths (MRP Properties)

Smart Stadiums: Connectivity to Redefine the Fan Experience

During this webinar, panelists from Delta Partners, Aecom, Comcast, and MachineQ discuss trends within the Smart technology deployments in large venues and stadiums and how IoT can help enhance operations and security, deepen fan loyalty, and add value to the brand. They will also share an outlook on future smart building applications, such as intelligently monitored air quality, water and even solar production monitoring.

When: Recorded live on Dec 15, 2021


Moderator - Pat Sweeney (TIA)
Sam Chernak (Comcast)
Keith Gornish (MachineQ)
Aly MacGregor (AECOM)
Andrew Snead (Delta Partners)


TIA QuEST Forum Presents:

The Early Software Problem Report (eSPR) Measure in Detail Webinar

The history behind this new measurement, why it has replaced the SPR measure, the rules, and some tips for implementation.

When: August 31, 2021

Time: 11:00 - 12:00 ET (New York)

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor


TIA QuEST Forum Presents:

TL 9000 Requirements Handbook R6.3 Changes Webinar 

Tom will go over the changes in the Requirements Handbook R6.3 Point Release in detail along with an explanation why each change was made. The plans for future releases will also be discussed.

When: August 12, 2021

Time: 12:00 - 1:00 ET (New York)

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor

Securing the Global ICT Supply Chain: An Overview of the New SCS 9001 Standard

Hear from leaders of TIA’s Supply Chain Security Industry Work Group as they explain the key components of the new SCS 9001 standard and how it will help organizations build trust in their products and services. Topics include security by design, software Bill of Materials (sBOM) and provenance, the process-based approach to security, measuring performance, and the use of automation to support security objectives.

Tej Aulakh, Spirent
Brenda Bissell, ANAB
Kevin Jackson, TNS
Ken Koffman, TIA QuEST Forum
Bob Martin, MITRE Labs
Jim McConnell, Verizon

Moderated by Dave Sanicola, The DESARA Group

When: Recorded July 28, 2021


Returning Smarter: How Smart Building Tech Can Help Ensure a Safe Return to Work and Travel

This panel of experts will discuss how a holistic approach to making buildings smarter can both ensure optimal safety and put workers and travelers at ease. We will discuss how a common assessment for smart buildings can help ensure that buildings are not only safe, but that the smart technology investment allows for building owners and operators to achieve their desired smart outcomes and increase the value of their asset.

Brian Davis, Corning
Michael Blake, HTNG
Mike Colburn, AECOM
Dr. Linda Lee, UVAngel

Moderated by Pat Sweeney, TIA

When: Recorded June 16, 2021


Sustainable Smart Buildings of the Future

What constitutes a sustainable building has evolved significantly over the past two decades- to now consider not only its environmental impact, but also its overall social performance and cost reduction over the building’s lifecycle. Smart buildings are well positioned to maximize sustainability in a way that considers impact on the planet, the people, and the profit of the business itself. TIA and LoRa Alliance have teamed up to examine all aspects of sustainability goals and practices with insights from their members.


When: Recorded May 20, 2021


Data Centers: What is Different at the Edge?

As the cloud moves closer and closer to end-users, a large portion of the computing will be migrating to the edge of networks over the next few years. But in a world that demands high performance network services, providers of low-latency 5G applications and services will need to trust new edge data centers to deliver, and some with ultra-high reliability requirements. This panel will discuss how the data center industry is adapting to this seismic shift and how it impacts the physical design and construction, as well as the operational aspects, of Edge Data Centers


When: April 13, 2021


-Bret Lehman, Director of Product and Business Development, PCX Corporation LLC
-Bill Radford, CIO, EdgePresence
-Keith Rutledge, General Manager for Edgepoint, Compass Datacenters
-A.S. Waqas, Vice President (Datacenter Solution), Vericom Global Solutions
-Jacques Fluet, Director, Data Center Program, TIA


TIA QuEST Forum Presents:

Continuing to Audit & Assess During the COVID-19 Pandemic:
How TL 9000 CB's and ANAB Do it!

During the COVID-19 pandemic, for TL 9000, it’s been business-as-usual for most AB's and CB's: Most telecom organizations easily adapted to remote auditing and few telecom organizations have required certification extensions. Join us as industry leaders discuss if remote auditing really works and during this webinar, ANAB and TL 9000 CB auditors will share lessons learned and best practices as they continue to conduct audits and assessments during the pandemic.

When: January 22, 2021

Time: 12:00 pm - 1:00 pm ET (New York)


- Sheronda Jeffries, TL 9000 Program Manager, TIA QuEST Forum Fellow
- Brenda Bissell, Accreditation Manager, ANSI National Accreditation Board (ANAB)
- Tim Woodcome, Certification Body (CB), NQA (National Quality Assurance)
- Carlton Patterson, Certification Body, DQS Inc.
- Laura Coplon, Quality Manager - Quality Management Systems, Infinera


TIA-942 Data Center Standard and Certification for a 5G World

As data centers continue to evolve with the emergence of 5G and edge applications, commitment to resilience and reliability must be demonstrated transparently through independent data center certification against an industry-defined standard. This webinar will describe why the ANSI/TIA-942 data center standard and certification program are critical to ensuring the successful deployment of the new applications enabled by 5G. Attendees will get an overview of the latest information around TIA-942 and hear industry experts present their perspectives on why the resiliency of the data center is paramount to building trust in our digital infrastructure.

When: December 8, 2020

Time: 11:00 am - 12:00 pm ET (EST - New York)


-Jonathan Jew, President, J&M Consultants
-Edward van Leent, Chairman and CEO, EPI Group
-Jim Henry, Global Compliance Manager, Iron Mountain Data Centers
-Jacques Fluet, Data Center Program Director, TIA

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TIA QuEST Forum Presents:

ICT Equipment Suppliers: Post COVID-19 Strategies

ICT equipment suppliers will describe strategy about how they plan to address safety, facility and infrastructure aspects of their business after Covid-19 is under control.

When: November 18, 2020

Time: 6:00 - 7:00 pm ET (New York)

Presented by:


Katsuyuki Tada, Principal Expert, Fujitsu
Chris Lonergan, Director of Quality, Infinera
Greg Hooper, Portfolio and Strategic Programs Manager, ADTRAN


Ashok Dandekar, TIA


TIA QuEST Forum Presents:

TL 9000 Performance Data Reports (PDR) and Annual Reports (Webinar) – Part 2 of 2

How to analyze and use the industry statistics including assessing anomalies, other available information, along with setting goals.

When: November 4, 2020

Time: 12:00 - 1:00 ET (New York)

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor


TIA QuEST Forum Presents:

On-Time Line Item (OTI) - The Story Behind the Rules 

Explanation of how to calculate OTI measurement.

When: November 11, 2020

Time: 12:00 - 1:00 ET (New York)

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor

Assessing Smart Buildings: Planning Your Future Starts Today

What will your smart building be capable of in 10, 25, or even 50 years? What is driving change today and how will it impact buildings and cities in the future? As we are only in the dawn of the new IOT-age, this discussion will look at the horizon to understand what digital transformation will enable for tenants, owners and investors in the future.

When: November 17, 2020

Time: 11:00a - 12:00p ET (New York)


  • Brian Davis, Director of Global Market Development, Corning Optical Communications
  • Luke Lucas, Sr. Manager of National Development, T-Mobile
  • Jesse Carrillo, SVP and CIO, Hines
  • Rob Murchison, Co-Founder and Principal, Intelligent Buildings, LLC

TIA QuEST Forum Presents:

TL 9000 Performance Data Reports (PDR) and Annual Reports (Webinar) – Part 1 of 2


How the industry statistics, PDRs and Annual data, are calculated, inclusion and exclusion rules, and how to access and download the data

When: October 28, 2020

Time: 12:00 - 1:00 ET (New York)

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor


Sustainability: Why it matters and How to approach it?

Today the market is demanding from organizations to provide high quality products and services, but also consider other aspects related to sustainability such as environmental and corporate social responsibility. These concepts are becoming more important and part of the equation in the purchasing decision and in some cases even a competitive advantage. How is your organization dealing with these new paradigms? In this webinar you will understand what “sustainability” is, how a sustainability approach can help to your organization and what to do in order to start a best in class sustainability program.

When: October 21, 2020

Time: 12:00 pm - 1:00 pm, EST

Presented by:

Tom Erkens, Vice President of Quality, iQor

Julio De Jesus Flores, Global QA Manager, iQor


Demystifying Innovation

When: October 13, 2020

Time: 12:00 pm - 1:00 pm, EST

Presented by:

Mr. Soumitra (Raju) Wadalkar, Mentor to start ups and consultant Innovation & Digitization, EX CTO Telecom & Head of Innovation for Tech Mahindra, Chairman TIA & QuEST Forum, India Hub

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Rethinking Design-Build for Future-Ready Smart Buildings

We hosted an important dialogue between a general contractor and in-building network supplier to understand the importance of including all building stakeholders in the design-planning phases of a new building project. In this webinar, Chris Andrews of JE Dunn and Gayla Arrindell of Corning Optical Communications discuss the various benefits and risk aversions that are produced when everyone has a seat at the table.

When: Recorded live on October 20, 2020


Chris Andrews, Senior Design Manager, Smart Building Solutions, JE Dunn Construction

Gayla Arrindell, Market Development Director, In-building Networks, Corning

ICTSummit 5G Security Promo


The presentation reviews a proposed supply chain architecture that goes end to end across both the manufacturing/deployment perspective, and the operational/user perspective.

When: Recorded live on October 7, 2020


Dr. Charles Clancy, Senior Vice President and General Manager, MITRE Labs


Dave Sanicola, The DESARA Group


• Charles Clancy, Senior Vice President and General Manager, MITRE Labs

• Carlos Solari, Founder and member of the management team, SecureG

• Scott Rose, Computer Scientist at the National Institute for Standards and Technology (NIST)

• Junaid Islam, Director of Public Sector Solutions, Verizon

• Marina Thottan, Vice President, NOKIA Bell Labs

ICTSummit SB Session promo

TIA QuEST Forum's ICT Summit: Assessing Smart Buildings - Putting Criteria to the Test

Hear from leaders at TIA and various partners on the latest developments around the new smart building assessment criteria developed by the TIA Smart Buildings Working Group and how it was used to assess various types of buildings.

When: Recorded live on October 6, 2020


Marta Soncodi, Smart Buildings Program Director, TIA


  • Neil Lakomiak, Building & Life Safety Technologies Director, UL
  • Gayla Arrindell, Market Development Director - In Building Networks, Corning Optical Communications
  • Mark Reynolds, Associate Director Core IT Voice Services, University of New Mexico
ICTSummit software promo

TIA QuEST Forum's ICT Summit: The State of Software Quality

The Webinar discusses where software quality is headed with 5G and Quality 4.0 initiatives. Also highlighted in the discussion is the need for standards and best practices, and the benefits of a Software Quality assessment model.

When: Recorded live on Oct. 7, 2020


S M Balasubramaniyan (S M Bala), Chairman and Chief Mentor, Digital Core Technologies, Kochi, India


Ashok Dandekar, TIA QuEST Forum Fellow


• Ralph Stagg, Senior Manager, Cloud and Platforms Architecture and SOE, Verizon

• Venkatakrishnan Ramaswamy, Group Head, Team: CIO, Wipro Limited

• Aakriti Dharmani, Quality Management Professional/ Data Science Enthusiast, Cisco Systems


TIA QuEST Forum Presents: TL 9000 Product Category Selection Process

An explanation of the category selection and approval process.

Presented by:

Tom Yohe, TL 9000 Expert and TIA QuEST Forum Advisor


Assessing Smart Buildings: Start Smart - Design Smart, Future Smart

The shift to intelligent buildings starts with a new way of thinking around how we design, plan, construct and maintain buildings. When network infrastructure is prioritized at the same level as other building utilities, the result is a safer, more sustainable and productive environments for building occupants.


Brian Davis, Director of Market Development for In-Building Networks, Corning
Luke Lucas, Sr. Manager, National 5G SMART and In-Building Coverage, T-Mobile
Dan Michaud, Associate Principal, Digital Master Planning and Smart Buildings, Arup
Ryan Garner, Director of Smart Solutions, RYCOM
Chelsea Collier, Editor at Large, Smart Cities Connect


TIA QuEST Forum Presents: TL 9000 Certification Process

An explanation of the category selection and approval process.

Presented by:

Vijay Srikanth, Project Assistant Director, UTD


TIA Policy Forum: Global Perspectives on Trust and Supply Chain Security for 5G

The Telecommunications Industry Association, the trusted industry association for the connected world, is hosting a policy forum featuring leading government voices from around the world. Speakers will discuss how countries are addressing security challenges in the 5G era, and the potential for unified, global approaches to ICT supply chain risk management.

Featured Speakers:

Amb. Robert Strayer, Deputy Assistant Secretary of State for Cyber & International Communications Policy, U.S. State Department

Mr. Eiji Makiguchi, Director-General of the Global Strategy Bureau, Ministry of Internal Affairs and Communications, Japan

Dr. Daniela Brönstrup, Deputy Director-General, Ministry of Economic Affairs and Energy, Germany

Moderated by:

Dr. Jim Lewis, Senior Vice President and Director, Technology Policy Program, Center for Strategic & International Studies (CSIS)

Opening Remarks by: 

Mr. Dave Stehlin, Chief Executive Officer, TIA

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Assessing Smart Buildings: In-building Connectivity
How optimized network infrastructure can facilitate a safer and more productive return to work

This webinar will examine how the information and communications technology (ICT) networks within smart buildings enable improved work environments for employees and tenants. Our expert panelists will discuss how businesses and building owners are redefining strategies around connectivity for a safer and more productive return to work in the office after months of working from home during the COVID-19 pandemic.

When: Recorded Live on June 24, 2020

Featured Industry Experts:

Brian Davis, Global Market Development Director for In-Building Networks, Corning

Luke Lucas, Senior Manager, National 5G SMART and In-Building Coverage, T-Mobile

Rich Berliner, CEO & Publisher, 5th Gen Media & Connected Real Estate Magazine

Mike Meyers, CEO, Symmetry Operations, Inc.

Jesse Carrillo, SVP & CIO, Hines

Moderated by:


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QuEST Forum Presents: Business Resilience - Using Lessons Learned from COVID-19 for Business Improvement

COVID-19 required every business to make adjustments, and further changes may be required as the situation evolves. In this webinar, three business leaders will share how they prepared for business continuity, the actions they have taken during the crisis, and their results thus far in adapting and changing with COVID-19. They'll also share the take-aways that can help make our businesses more resilient to unexpected changes.

When: Recorded live on June 5, 2020

Featured Industry Experts:

Joe Uhr, Senior Vice President of Operations - Repair Services, Fortress Solutions

Christine Pompa, Director, Quality Assurance, eMagin

Tim Woodcome, Business Unit Director, ISO and Cybersecurity, NQA

Moderated by:

Karen Rawson, Vice President, The DESARA Group


QuEST Forum Presents: Your Certification Body - Partners for Mutually Beneficial Relationships during COVID-19 and Beyond

As a result of the COVID-19 pandemic, many organizations are now evaluating risk and  business resiliency - including Certifications Bodies. But – do you consider your Certification Body as a supplier and maybe even as a partner?

Join the webinar and let’s start the conversation about partnering with your Certification Body post COVID-19 and beyond.

When: Recorded live on May 21, 2020

Featured Industry Experts:

Hosted by Sheronda Jeffries, TIA Rep. to IAF


QuEST Forum Presents: Training Auditors for a Virtual World

"Training Auditors for the Virtual World" is a companion presentation to "Auditing in a Virtual World." As the business world adapts to the necessity of working remotely, auditors need to make adjustments as well. How will you train and prepare your audit teams to have the skills and confidence they need to audit in new ways?

When: Recorded live on May 7, 2020

Featured Industry Experts:

Hosted by Karen Rawson, Vice President, The DESARA Group


QuEST Forum Presents: Auditing in a Virtual World

Due to the COVID-19 pandemic, the workplace is evolving. "Auditing in a Virtual World" is quickly becoming the "new normal". How do auditors quickly adapt and overcome the challenges of differences in time zones, communication styles and most importantly, potentially a lack of familiarity and trust in technology and collaboration tools?

Please note: Due to the rapid changes occurring related to the COVID-19 pandemic, some information referenced and/or presented in the webinar may have changed.

When: Recorded Live on Wednesday, April 29, 2020

Featured Industry Experts:

Hosted by Sheronda Jeffries, TIA Rep. to IAF


Assessing Smart Buildings: Intelligence to Deliver Value, Optimized Operations, and Improved Occupant Experience

The industry is rapidly evolving as commercial real estate developers and building owners strive to enable smarter buildings where building systems converge and communicate over a unified IP-based infrastructure. The implementation of 5G, edge data centers and broadband IoT connectivity combined with new applications now enable buildings to become more intelligent and valuable than ever, creating the critical foundation of larger smart cities and communities. But when it comes to investment strategy, planning, designing and deploying an entire smart building ecosystem, how do key stakeholders know they are making the right decisions for maximum building intelligence and sustainability that the future demands?

When: Recorded live on April 16, 2020

Featured Industry Experts:

Brian Davis, Global Market Development Director for In-Building Networks at Corning

Luke Lucas, Senior Manager – National 5G SMART and In-Building Coverage at T-Mobile

Salla Palos, Director of Transformation Services at Microsoft

Moderated by: TIA