Delivering Cable Services
By NCTI
Nationwide
Course Details
Delivering Cable Services describes the delivery of video, voice and high-speed Internet services. It begins with an excellent overview of the technology of broadband cable systems, defines the terminology associated with that technology and outlines how broadband systems operate. The course takes the student through each part of the cable system and demonstrates the practices that personnel must follow to perform installations at the customer premises. Triple-play service delivery and customer equipment connections are taught in detail. Also included are lessons on system maintenance, troubleshooting, federal and local regulations and safety procedures and guidelines.
Contact Information
NCTI
866-575-7206
customercare@ncti.com
https://ncti.com
Training Type
- Customer Service
Training Level
- Basic
Delivery Mode
- Virtual
State
- Nationwide
Associated Jobs
- 43-4051 Customer Service Representatives