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Performance Data Reports (PDRs)

The Business Performance Community’s Benchmarking Initiative provides it members companies benchmarking for comparing their company’s performance with others.

Qualifications and Oversight Changes for TL 9000 CB Auditors

The webinar informed new CB TL 9000 auditor qualifications, oversight and audit requirements for effective third-party certification process.

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Quality

The importance of quality Quality always has and will be one of the most defining characteristics of leaders in any industry. Sometimes high-quality products are taken for granted, but almost…

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Regions and Hubs

TIA QuEST Forum has created a flexible structure of regions and hubs to share, discuss, and support the collective, yet unique needs of its global stakeholders. These global regions address…

Supply Chain Security Working Group

TIA’s Business Performance Oversight Working Group is designed to ensure the integrity of the TL 9000 certification program and support promotion of all Business Performance Community products and activities.

The IAF and Why it Matters

This webinar provided a detailed explanation of the IAF and IAF’s impact on the operations of accrediting bodies, certification bodies, and certified organizations globally.

The Value of Making it Easy – How Companies Can Prosper by Improving Customer Ease of Doing Business

​In this webinar Noah Grayson and Pat Gibbons revealed new research about the potential impact of making it easier for customers to do business with a company.

TL 9000 R6.0 Requirements & ISO 9001:2015

This webinar was a presentation by QuEST Forum Integrated Global Quality (IGQ) leaders on the plan to update TL 9000 R6.0 requirements to include ISO 9001:2015.

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Utilizing the TL 9000 Performance Data Advanced Graphical Reporting Capability

A new dashboard is available for TIA’s Business Performance Community members to view advanced PDR metrics for multiple product categories and create visual reporting using the tool which would help them compare their company’s metrics against the Industry Average, Best in Class and Worst in Class metrics per measurement, per product category and to provide their standings when compared to their competitors. The new dashboard helps to provide some useful results of basic statistical analysis.

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Webinars

Led by industry experts from around the world, the Business Performance Academy’s webinars deliver timely information about current needs and future trends in areas such as standards, measurements, risk management and sustainability.

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​Americas Region

The Business Performance Community Americas Region seeks to advance TIA’s strategic objectives, services and products in the United States, Canada, Central America, South America and the Caribbean.

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​Benchmarking

The Business Performance Community’s Benchmarking initiative provides it member companies two types of evaluations for comparing their company’s performance with others.