Advanced DOCSIS Operations

The NCTI Advanced DOCSIS Operations course is directed to an audience of engineers and headend technicians who have responsibility for configuring and maintaining DOCSIS operations throughout the broadband cable network.…
Advanced Technician

The NCTI Advanced Technician course teaches the broadband technician about the application of elements and principals that support operation of most broadband cable headends. Transmission lines, radio wave propagation, antennas,…
AI+ Telecommunication

The AI+ Telecommunications™ course empowers telecom professionals to harness artificial intelligence for smarter, faster, and more efficient networks. Explore AI-driven automation, predictive maintenance, and 5G optimization to enhance connectivity and…
An Introduction to Building Cabling Solutions

This free course introduces the cabling marketplace, applications, cabling products and installation for Building, Residential & MDU (Multi-Dwelling Units). The objectives of this course are to: Understand connectivity & its…
Applying Wi-Fi Technologies

The NCTI® Applying Wi-Fi Technologies course teaches the broadband technician about applying elements and principles that support installing and troubleshooting Wi-Fi within the home and in business environments. Wave propagation, channel…
Broadband Digital Installer

Broadband Digital Installer presents background information and installation practices pertaining to digital TV, Data over Cable Service Interface Specification (DOCSIS®) high-speed Internet, PacketCable™ telephone, and home automation services for the…
Business Information Systems

Within this program, students will learn how to leverage the Microsoft Office suite and other technical programs as intelligent tools towards the management of job responsibilities. This program in Business…
Business Services for Technicians

The NCTI® Business Services for Technicians course teaches the broadband technician about the elements and principles that support installing and troubleshooting business class services. These services go beyond basic residential…
Citizens Broadband Radio Service

Due to the ever-increasing use of wireless communications, the Federal Communications Commission (FCC) designated a band of radio-frequency spectrum, from 3.5 gigahertz (GHz) to 3.7 GHz. This spectrum is used…
Computers and Broadband Modems

Computers and Broadband Modems introduces the fundamentals of personal computer (PC) hardware and software in connection with DOCSIS® cable modems. Students completing this course gain a thorough understanding of how…
Digital Technician

Digital technology is all around us, from the clocks on our coffee makers to our mobile phones and computers. Broadband cable technicians are trained to install and service digital customer…
Discovering DOCSIS: Customer Premises

For many broadband cable operators DOCSIS has supplanted pay TV as their most popular and profitable service offering. To support the growth of this product all customer contact employees should…