Advanced DOCSIS Operations

The NCTI Advanced DOCSIS Operations course is directed to an audience of engineers and headend technicians who have responsibility for configuring and maintaining DOCSIS operations throughout the broadband cable network.…

Advanced Fiber Installer

This Certified Advanced Fiber Optic Installer course is designed for those who layout, install or maintain fiber optic cabling systems. It identifies you as an Certified Advanced Fiber Optic Installer…

Advanced Technician

The NCTI Advanced Technician course teaches the broadband technician about the application of elements and principals that support operation of most broadband cable headends. Transmission lines, radio wave propagation, antennas,…

Applying Wi-Fi Technologies

The NCTI® Applying Wi-Fi Technologies course teaches the broadband technician about applying elements and principles that support installing and troubleshooting Wi-Fi within the home and in business environments. Wave propagation, channel…

Broadband Digital Installer

Broadband Digital Installer presents background information and installation practices pertaining to digital TV, Data over Cable Service Interface Specification (DOCSIS®) high-speed Internet, PacketCable™ telephone, and home automation services for the…

Broadband HFC Network Testing and Measurements

This course provides the advanced student with a comprehensive understanding of system testing theory and application. The course concentrates on the use and selection of proper test equipment and application…

Business Services for Technicians

The NCTI® Business Services for Technicians course teaches the broadband technician about the elements and principles that support installing and troubleshooting business class services. These services go beyond basic residential…

Citizens Broadband Radio Service

Due to the ever-increasing use of wireless communications, the Federal Communications Commission (FCC) designated a band of radio-frequency spectrum, from 3.5 gigahertz (GHz) to 3.7 GHz. This spectrum is used…

Computers and Broadband Modems

Computers and Broadband Modems introduces the fundamentals of personal computer (PC) hardware and software in connection with DOCSIS® cable modems. Students completing this course gain a thorough understanding of how…

Consumer Digital Electronics

The NCTI Consumer Digital Electronics course teaches students the what, how, when, where, and why of customer premises equipment. Various video display technologies, including the standards that guide and mold…

Customer Service For Technicians

Created specifically for the broadband industry, Customer Service for Technicians is a thorough guide for helping service technicians deliver the highest levels of customer service. Designed to provide technicians with…

Digital Technician

Digital technology is all around us, from the clocks on our coffee makers to our mobile phones and computers. Broadband cable technicians are trained to install and service digital customer…