Introduction to Telecom Operations

The Introduction to Telecom Operations course is designed for the telecom technician. Copper pair networks can provide modern services over an infrastructure that is over a century old, while still…

Introduction to Wide Area Networks

Wide area networks (WAN) comprise the data networks covering individual cities, to the entire globe. The data on these networks, naturally, includes video and voice. For technicians to perform well…

IP Voice

The IP Voice course is comprised of four sections covering the delivery of telephone service using Voice over Internet (VoIP) technology through broadband cable’s managed network. The IP Voice course…

Network Cable Installation Copper-Based

This is the first level of basic training offered in the Cable Installation series. Students who complete the Network Cable Installation – Copper-Based training program can earn industry-recognized credentials from…

Network Engineering

The Network Engineering Technology (NETX) program is designed to serve students entering the field, as well as those who are upgrading their skills in specific areas of network infrastructure, structured…

Quick Start Installer (QSI)

QSI provides the fundamental knowledge to install both basic and advanced video products, high-speed data and telephony. Technicians will rapidly develop the foundational skills needed to increase their productivity, decrease…

Return Path Operations

The return path in today’s broadband cable network is integral to the successful and reliable operation of cable modems, video-on-demand (VOD), telephony, and other revenue sources. NCTI’s Return Path Operations…

See the Light® Design and Installation Courses

Corning Optical Communications is committed to educating customers by delivering quality real-world fiber optic training, ensuring that our clients receive the most up-to-date and industry specific knowledge. We’ve developed a…

Service Technician

The NCTI Service Technician course provides the broadband technician with fundamental knowledge of the broadband coaxial cable distribution network and its operation between the distribution taps and fiber nodes. After…

System Technician

The NCTI System Technician course provides foundational information that can help accelerate a broadband cable technician’s career path advancement. One of the courses included in NCTI’s Master Technician certification, the…

Telephone Home Wiring

Telephone Home Wiring teaches technicians how to correctly install and troubleshoot the hardware associated with an in-home telephone system. This hardware includes various twisted-pair transport media, interface devices and termination…

Troubleshooting Advanced Services

The Troubleshooting Advanced Services course builds on the knowledge acquired in the Broadband Digital Installer course and complements it with a focus on troubleshooting. The three main service areas of…