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Quality

The importance of quality Quality always has and will be one of the most defining characteristics of leaders in any industry. Sometimes high-quality products are taken for granted, but almost…
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Regions and Hubs

TIA QuEST Forum has created a flexible structure of regions and hubs to share, discuss, and support the collective, yet unique needs of its global stakeholders. These global regions address…
The IAF and Why it Matters

This webinar provided a detailed explanation of the IAF and IAF’s impact on the operations of accrediting bodies, certification bodies, and certified organizations globally.
The Value of Making it Easy – How Companies Can Prosper by Improving Customer Ease of Doing Business

​In this webinar Noah Grayson and Pat Gibbons revealed new research about the potential impact of making it easier for customers to do business with a company.
TL 9000 Overview & Certification

This webinar provided an overview of TIA’s Business Performance Community and its products with an emphasis on the TL 9000 Quality Management System.

TL 9000 R6.0 Requirements & ISO 9001:2015

This webinar was a presentation by QuEST Forum Integrated Global Quality (IGQ) leaders on the plan to update TL 9000 R6.0 requirements to include ISO 9001:2015.
​Economic Impact of Technology with NFV and Cloud Services

​For small businesses that want to stay competitive and win business with ICT service providers and suppliers; talking the talk is a priority.
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​EMEA Region

The Business Performance’s EMEA Region works to facilitate activity and engagement in Europe, the Middle East and Africa. This regional team delivers distinctive value by connecting the TL 9000 implementation and the BPC’s value proposition to its business environments.
​How Do New Terms Get into Standards

​This webinar gave session participants a better understanding and appreciation of how terms are selected and defined in standards and how terminology document is used by standards.
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​India Hub

The India Hub is active in the Asia Pacific regional operations of the BPC as well as extensively supporting its global activities.
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​Initiatives

​Through its initiatives, TIA’s Business Performance Community (BPC) develops innovative solutions, comprehensive tools and resources to positively impact business results and customer experience. Sorry, we couldn’t find any posts. Please…
​Introduction to the Cost of Poor Quality and its Impact of Profitability

​This webinar was an introduction to the cost of poor quality and best suited for owners of small businesses.