Macro Site Fundamentals Macro Site Fundamentals introduces foundational theories related to macro tower planning, construction, and troubleshooting. The course introduces several types of cell site infrastructure and identifies the role of key stakeholders…
MEC and 5G Multi Access Edge Computing is set to be a key enabler for future services based on 5G. This course shows how the two technologies work with one another, outlining the…
Operations Center Technical Support I This course teaches key technical skills and the knowledge required to allow network operations center personnel to quickly identify customer and network issues, isolate network difficulties and provide troubleshooting solutions.…
Operations Center Technical Support II Operations Center Technical Support II provides key technical skills and knowledge that allow network operations center personnel to quickly identify customer and network issues, perform troubleshooting to isolate the issue…
Operations Center Technical Support III This course provides network operations center personnel with invaluable information on the coaxial distribution system and teaches the necessary AC (alternating current) electronic theory and application needed to perform in-depth…
Outside Plant Design The fiber optic network layout design plays an important role in error-free system reliability. Choice of the proper type of network layout depends on the type of process controlled, the…
Premise Troubleshooting With our ‘Accelerated Learning Solution‘, learn the basic meter functions and how to apply them quickly to resolve common problems you will encounter in a customer’s home. Analyzing digital signal…
Quick Start Installer (QSI) QSI provides the fundamental knowledge to install both basic and advanced video products, high-speed data and telephony. Technicians will rapidly develop the foundational skills needed to increase their productivity, decrease…
Radio Frequency Basics With our ‘Accelerated Learning Solution, this program teaches RF fundamentals and how to apply this knowledge in real-world situations. The student will have greater confidence and be more productive when…
Remote Installer Training – Option 1 For student that want to take a fiber installation course and have access to the proper tools and equipment, they can take the fiber installer course completely online by following…
Remote Installer Training – Option 2 For student that want to take a fiber installation course and have access to the proper tools and equipment, they can take the fiber installer course completely online by following…
Retaining Customers Created specifically for the broadband industry, Retaining Customers teaches the broadband cable professional how to handle difficult situations with customers. Various advanced customer service skills are presented, including the “stop,…
