5G & Essential Technologies Package The 5G and Essential Technologies package gives you 12 months unlimited access to 65+ network and engineering courses, 170+ Telecoms Bytes micro-courses, and the NetX network visualization tool, so you…
5G Ecosystem Overview The 5G rollout will be instrumental across industries, from retail, healthcare, entertainment, automotive, manufacturing to tech and real estate. These advancements will enable connected cars and autonomous driving; smart cities…
A Manager’s Guide to Superior Customer Service This course explores the art and science of developing a superior customer experience. Customers are vital to any organization and superior customer service can pay large financial dividends. Learners will…
Access Network Infrastructures for FTTx This free course helps the student understand FTTx networks, PON and HFC transmission and the infrastructure components and architectures involved. The objectives of this class are to: Understand the infrastructure…
Advanced DOCSIS Operations The NCTI Advanced DOCSIS Operations course is directed to an audience of engineers and headend technicians who have responsibility for configuring and maintaining DOCSIS operations throughout the broadband cable network.…
Advanced High-Speed Advanced High-Speed Data Customer Service builds upon the knowledge gained in NCTI’s High-Speed Data Customer Service course. The course provides the industry’s most in-depth and thorough training for customer contact…
Advanced Technician The NCTI Advanced Technician course teaches the broadband technician about the application of elements and principals that support operation of most broadband cable headends. Transmission lines, radio wave propagation, antennas,…
Advancing Knowledge of Fiber Optic Infrastructures The objectives of this course are to: Understand the market trends and development for fiber optics which is now encroaching into many aspects of our lives. Investigate fiber transmission theory.…
An Introduction to Building Cabling Solutions This free course introduces the cabling marketplace, applications, cabling products and installation for Building, Residential & MDU (Multi-Dwelling Units). The objectives of this course are to: Understand connectivity & its…
Applying Wi-Fi Technologies The NCTI® Applying Wi-Fi Technologies course teaches the broadband technician about applying elements and principles that support installing and troubleshooting Wi-Fi within the home and in business environments. Wave propagation, channel…
Basic Broadband This course takes the knowledge gained in the NCTI course Delivering Cable Services and applies it to troubleshooting video, data, and voice services. The student will learn the cognitive elements…
Broadband Academy Northwood Tech and NTCA-The Rural Broadband Association have partnered to provide apprenticeship-like training and coursework to help ensure a strong broad workforce in America through new expanded and advanced training…
