TechSELLence
By NCTI
Nationwide
Course Details
Techsellence is an online course designed to help you remain competitive by expanding sales opportunities while in the customer’s home. This course teaches field personnel to effectively evaluate each customer’s unique situation, use that information to introduce customers to enhanced services and products and ensure a positive customer experience. The student will learn to quickly grasp communication and observation strategies by reviewing various customer/field personnel interactions. With effective communication skills on the job, the student will proficiently drive overall customer satisfaction and increase sales.
Contact Information
NCTI
866-575-7206
customercare@ncti.com
https://ncti.com
Training Type
- Customer Service
Training Level
- Basic
Delivery Mode
- Virtual
State
- Nationwide
Associated Jobs
- 49-2022 Telecommunications Equipment Installers and Repairers, Except Line Installers