TechSELLence

By NCTI

   Nationwide

Course Details

Techsellence is an online course designed to help you remain competitive by expanding sales opportunities while in the customer’s home. This course teaches field personnel to effectively evaluate each customer’s unique situation, use that information to introduce customers to enhanced services and products and ensure a positive customer experience. The student will learn to quickly grasp communication and observation strategies by reviewing various customer/field personnel interactions. With effective communication skills on the job, the student will proficiently drive overall customer satisfaction and increase sales.

Contact Information

NCTI
866-575-7206
customercare@ncti.com
https://ncti.com

Training Type

  • Customer Service

Training Level

  • Basic

Delivery Mode

  • Virtual

State

  • Nationwide

Associated Jobs

  • 49-2022 Telecommunications Equipment Installers and Repairers, Except Line Installers