Operations Center Technical Support III

By NCTI

   Nationwide

Course Details

This course provides network operations center personnel with invaluable information on the coaxial distribution system and teaches the necessary AC (alternating current) electronic theory and application needed to perform in-depth troubleshooting of the broadband network. Network technicians will also learn the fundamentals of maintaining network reliability in the return path. The course concludes with a thorough exploration of the fiber-optic system, including optical node operations, design topologies, basic testing methods and restoration. 

Contact Information

NCTI
866-575-7206
customercare@ncti.com
https://ncti.com

Training Type

  • Customer Service

Training Level

  • Advanced

Delivery Mode

  • Virtual

State

  • Nationwide

Associated Jobs

  • 43-4051 Customer Service Representatives