Introduction to Telecom Operations

The Introduction to Telecom Operations course is designed for the telecom technician. Copper pair networks can provide modern services over an infrastructure that is over a century old, while still providing plain old telephone service (POTS). The course explains basic safety practices according to OSHA, and basic electronics such as voltage, power, current, and resistance. These electronic principles are foundational to the understanding of how a copper network works. In addition to POTS, the course teaches installation and troubleshooting of digital subscriber line (DSL), voice over IP (VoIP), and passive optical network (PON) fiber to the premises (FTTP).