Cable Network Overview
By NCTI
Nationwide
Course Details
The Cable Network Overview course introduces employees to broadband cable systems, providing a general knowledge of broadband equipment, operation, terminology, and competitive services. Those taking this course will have a fundamental understanding of how broadband cable’s revenue-driving operations work, without being overburdened by too much information on technology. The text carefully explains and the graphics extensively illustrate how antennas, signal processing equipment, amplifiers, and other electronic devices work in the HFC network to process, control, and transport signals from the system headend to the customer premises equipment. Broadband cable’s competition is also discussed and compared to broadband cable services.
Contact Information
NCTI
866-575-7206
customercare@ncti.com
https://ncti.com
Training Type
- Customer Service
Training Level
- Basic
Delivery Mode
- Virtual
State
- Nationwide
Associated Jobs
- 43-4051 Customer Service Representatives