Cable Network Overview

By NCTI

   Nationwide

Course Details

The Cable Network Overview course introduces employees to broadband cable systems, providing a general knowledge of broadband equipment, operation, terminology, and competitive services. Those taking this course will have a fundamental understanding of how broadband cable’s revenue-driving operations work, without being overburdened by too much information on technology. The text carefully explains and the graphics extensively illustrate how antennas, signal processing equipment, amplifiers, and other electronic devices work in the HFC network to process, control, and transport signals from the system headend to the customer premises equipment. Broadband cable’s competition is also discussed and compared to broadband cable services.

Contact Information

NCTI
866-575-7206
customercare@ncti.com
https://ncti.com

Training Type

  • Customer Service

Training Level

  • Basic

Delivery Mode

  • Virtual

State

  • Nationwide

Associated Jobs

  • 43-4051 Customer Service Representatives