The Telecommunications Industry Association (TIA) is a key Industry Association and Standards Development Organization with over 80 years of experience in shaping the industry through thousands of standards.
TIA's QuEST Forum Community is a volunteer-driven initiative dedicated to developing process-based, certifiable standards for the Information and Communications Technology (ICT) sector. The QuEST Forum was established to address the quality, performance, and security needs of the ICT industry. By leveraging the ISO/IEC 9001 Standard as a foundational framework, the QuEST Forum introduced the TL 9000 Standard, which stands as the leading Quality Management System (QMS) in the industry.
The TL 9000 Standard serves as a vital assurance for network operators, enabling them to depend on suppliers for maintaining consistent quality practices throughout the entire product and service lifecycle. Achieving certification under this standard is a testament to a company's dedication to quality, which not only bolsters their reputation as 'trusted suppliers' but also supports their business objectives by enhancing customer satisfaction, boosting revenue, and lowering operational costs.
As the ICT sector faces increasing quality challenges, the QuEST Forum is pleased to announce the relaunch of the TL 9000 Workgroup. This effort seeks to improve the standard, incorporate important user feedback, and explore opportunities to extend the standard into new ICT verticals. Your involvement is vital in influencing the future of this key industry standard.
