​Through its initiatives, TIA’s Business Performance Community (BPC) develops innovative solutions, comprehensive tools and resources to positively impact business results and customer experience.

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​Benchmarking

The Business Performance Community’s Benchmarking initiative provides it member companies two types of evaluations for comparing their company’s performance with others.

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Cost of Poor Quality

The five measures of benchmarking to measure for poor quality are software defects, penalties, customer reported defects, hardware repairs and scrap.

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Network Function Virtualization

Led by a team of companies whose products and services are used in the development, deployment, and use of Network Function Virtualization (NFV), TIA’s NFV initiative clarifies and prioritizes the ICT industry’s current NFV quality and performance reliability issues.

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​Business Performance Academy

The Business Performance Community’s Business Performance Academy initiative provides knowledge, training, and education on hot topics in information and communication technologies (ICT).