The Customer Journey Working Group (CJWG) optimizes the customer journey for business success focusing on customer experience, digitization and service orchestration.
Integrated Global Quality (IGQ)
The Integrated Global Quality (IGQ) working group defines system requirements for the design, development, production, delivery, installation and maintenance of telecom products and services and drives a measurement system that allows companies to track and benchmark results and improve performance.
Products And Services
TIA works with its members to create various standards, products, tools, and solutions to support business growth. At TIA we solve unique challenges and develop new ideas and approaches by facilitating communities and launching multi-year programs, and innovative products and services that bring tangible value to ICT companies to enhance their bottom line. The association…
What We Do
DRIVING THE ICT INDUSTRY FORWARD. TIA BRINGS TOGETHER COMMUNITIES OF INTEREST TO SHAPE SOLUTIONS THAT ENABLE NEXT-GENERATION ICT PRODUCTS AND SERVICES. The Telecommunications Industry Association (TIA) is at the center of ensuring optimum performance, security and sustainability of next-generation Information Communications Technology (ICT) by bringing together communities of interest to shape solutions that touch all…