Full Duplex DOCSIS The Full Duplex (FDX) DOCSIS specification defines simultaneous upstream and downstream communications for symmetrical upstream and downstream data rate capacity. The specification leverages distributed access architecture (DAA) to enhance upstream…
Get Up to Speed With 5G This free interactive course illustrates what 5G really is and what this new technology will enable. Students will review the changes in generational technology, cover the driving forces of 5G,…
Hands On Fiber Optics, Construction, Splicing and Testing Lesson 1: Fiber Optics, The Basics Lesson 2: The Components used in Fiber Optics Lesson 3: Fiber Optics Network Design Lesson 4: Fiber Optic Connectorizing and Splicing Lesson 5: Fiber…
Heavy Equipment Operations Have you ever considered learning to operate heavy equipment? If so, this program is for you! Upon successful completion of this 15-week training program students will be able to operate…
Heavy Equipment Operator The Heavy Equipment Operator program is designed to provide entry-level equipment operators the knowledge and skills they need to begin a career as a Heavy Equipment Operator. The program is…
High-Speed Data Customer Service High-Speed Data Customer Service provides an invaluable and unparalleled base of knowledge of high-speed data services, equipment, operations and troubleshooting, including extensive information regarding DOCSIS cable modems through version 3.1…
High-Speed Data Installation The High-Speed Data Installation (HSDI) course introduces the fundamentals of high-speed data Internet access service by presenting the typical features and functions of cable modems. The student will gain a…
How Can I Help You? Customer Service Best Practices This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a…
Inside Plant Design Before fiber optic networks can be constructed, they must be properly designed and, once constructed, they must be managed. Efficiencies in these processes translate into lower cost layout and construction,…
Installer The Installer course is the foundation for NCTI’s Technical Career Path, as well as an essential preparation for the Broadband Digital Installer and Installer Technician courses. Beginning with a comprehensive…
Installer Technician The NCTI Installer Technician course focuses on maintaining reliability in the installed drop system. The electronic theory provides the foundation for understanding decibels, signal leakage detection, and troubleshooting techniques. A…
Internetworking with TCP/IP The Internetworking with TCP/IP course is the technician’s guide to understanding the processes, protocols and architectures associated with TCP/IP, the engine that runs the IP network. Geared toward anyone whose…
