Delivering Data

Created specifically for the broadband industry, Delivering Data teaches the broadband cable professionals much of what they need to know about high-speed data service, including how the broadband cable industry…
Delivering Video

Created specifically for the broadband industry, Delivering Video teaches the broadband cable customer care professional what they need to know about digital video including standards, formats, and services. After successful…
Delivering Voice

Created specifically for the broadband industry, Delivering Voice teaches the broadband cable professional everything they need to know about digital voice, including how the broadband cable industry’s PacketCable™ IP voice…
Digital Technician

Digital technology is all around us, from the clocks on our coffee makers to our mobile phones and computers. Broadband cable technicians are trained to install and service digital customer…
Discovering DOCSIS: Customer Premises

For many broadband cable operators DOCSIS has supplanted pay TV as their most popular and profitable service offering. To support the growth of this product all customer contact employees should…
Electrical Lineworker Program

A 15-week pre-apprenticeship program that provides a comprehensive education and training to those seeking a career in the electric power or Telecommunications industry.
Electronic Systems Integration and Automation

Prepare for a career in various occupations in the ever-growing Electronics Technology Integration and Automation industry. The Program focuses on broad, transferable skills and stresses understanding and demonstration of technical…
Electronics Technology

The American River College Electronics program combines broad based Electronic and Telecommunications training with the newest specialty areas (such as Robotics, Fiber Optics, Programmable Interface Controllers and Stamp Microcontrollers). By…
Excellence in Customer Service

Excellence in Customer Service is the only broadband-specific customer service training course available today. Applying topics such as account maintenance, effective communication techniques, stress management, sales processes, and service level…
Exploring Wireless Technologies

The NCTI® Exploring Wireless Technologies course provides the student a comprehensive introduction to the underlying theory, design techniques and core principles of wireless communications. Whether the application is cell phones,…
FBA OpTIC Path Training Program

The demand for skilled fiber optic technicians is growing faster than ever as broadband expansion fuels innovation in 5G, smart cities, and high-speed internet. The OpTIC Path program provides hands-on…
Fiber and Network Technician, C.S.C.

This program prepares students for entry-level employment in data centers and related industries that require technicians/technologists trained in engineering technology, information technology, fiber optics, electronics, and data processing. Coursework will prepare…