Delivering Video Created specifically for the broadband industry, Delivering Video teaches the broadband cable customer care professional what they need to know about digital video including standards, formats, and services. After successful…
Delivering Voice Created specifically for the broadband industry, Delivering Voice teaches the broadband cable professional everything they need to know about digital voice, including how the broadband cable industry’s PacketCable™ IP voice…
Digital Technician Digital technology is all around us, from the clocks on our coffee makers to our mobile phones and computers. Broadband cable technicians are trained to install and service digital customer…
Discovering DOCSIS: Customer Premises For many broadband cable operators DOCSIS has supplanted pay TV as their most popular and profitable service offering. To support the growth of this product all customer contact employees should…
Electrical Lineworker Program A 15-week pre-apprenticeship program that provides a comprehensive education and training to those seeking a career in the electric power or Telecommunications industry.
Electronic Systems Integration and Automation Prepare for a career in various occupations in the ever-growing Electronics Technology Integration and Automation industry. The Program focuses on broad, transferable skills and stresses understanding and demonstration of technical…
Excellence in Customer Service Excellence in Customer Service is the only broadband-specific customer service training course available today. Applying topics such as account maintenance, effective communication techniques, stress management, sales processes, and service level…
Exploring Wireless Technologies The NCTI® Exploring Wireless Technologies course provides the student a comprehensive introduction to the underlying theory, design techniques and core principles of wireless communications. Whether the application is cell phones,…
FBA OpTIC Path Training Program The demand for skilled fiber optic technicians is growing faster than ever as broadband expansion fuels innovation in 5G, smart cities, and high-speed internet. The OpTIC Path program provides hands-on…
Fiber Basics To qualify for CFOT® Certified Fiber Optic Technician certification, the training program will cover at least the following topics: Overview of fiber optic applications and installations Communications systems utilizing fiber…
Fiber Installation and Activation The NCTI® Fiber Installation and Activation course is a comprehensive resource that provides essential and updated knowledge for deploying fiber-optic cable in today’s broadband networks. This course covers fundamental aspects…
Fiber Installation and Design Training The Fiber Optic Association (FOA) has approved Pearson Technologies to provide basic certification. Pearson Technologies provides the basic certification, known as the Certified Fiber Optic Technician (CFOT). This certification requires…
