Get Up to Speed With 5G This free interactive course illustrates what 5G really is and what this new technology will enable. Students will review the changes in generational technology, cover the driving forces of 5G,…
High-Speed Data Customer Service High-Speed Data Customer Service provides an invaluable and unparalleled base of knowledge of high-speed data services, equipment, operations and troubleshooting, including extensive information regarding DOCSIS cable modems through version 3.1…
High-Speed Data Installation The High-Speed Data Installation (HSDI) course introduces the fundamentals of high-speed data Internet access service by presenting the typical features and functions of cable modems. The student will gain a…
How Can I Help You? Customer Service Best Practices This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a…
Inside Plant Design Before fiber optic networks can be constructed, they must be properly designed and, once constructed, they must be managed. Efficiencies in these processes translate into lower cost layout and construction,…
Installer The Installer course is the foundation for NCTI’s Technical Career Path, as well as an essential preparation for the Broadband Digital Installer and Installer Technician courses. Beginning with a comprehensive…
Installer Technician The NCTI Installer Technician course focuses on maintaining reliability in the installed drop system. The electronic theory provides the foundation for understanding decibels, signal leakage detection, and troubleshooting techniques. A…
Internetworking with TCP/IP The Internetworking with TCP/IP course is the technician’s guide to understanding the processes, protocols and architectures associated with TCP/IP, the engine that runs the IP network. Geared toward anyone whose…
Introduction to LTE V2X As LTE Advanced Pro technologies become more prevalent on the road to 5G, vehicular based communication is seen as a key element of the future network ecosystem. This short course…
Introduction to Multiplexing Multiplexing signals together onto a common medium for transport is a practice that is an often-overlooked stage of signal processing. The NCTI® Introduction to Multiplexing course defines time division multiplexing (TDM)…
Introduction to Networking: Home and Peer-to-Peer Networks Introduction to Networking: Home and Peer-to-Peer Networks is designed for students who have a basic understanding of personal computers and their applications. By teaching the fundamentals of data networking and…
Introduction to Networking: Local Area Networks Introduction to Networking: Local Area Networks explains the concepts, technologies and components used to build and maintain local area networks (LANs). Students completing this course will have a solid understanding…
