Impact of COVID-19 Pandemic on ICT Business Operations

New TIA Report Identifies Evolving Challenges and New Opportunities for the ICT Industry

The Information Communications Technology (ICT) supply chain has become a complex, interconnected, and global ecosystem of suppliers, vendors, distributors, and service providers. So TIA’s newest report examines the impact of the COVID-19 pandemic on the supply chain and how it has realigned business priorities across the industry.  

Executives from 114 organizations and 10 countries contributed to this report that delivers measurable data and anecdotal evidence covering: 

  • Challenges ICT companies faced as their businesses adapted to the COVID-19 pandemic
  • Vulnerabilities within the ICT supply chain including bottlenecks, damaged relations, and more
  • Achieving supply chain resilience going forward through innovation and vital supplier relationships.

The study also found new challenges have emerged for ICT industry organizations, such as improving employee satisfaction and better understanding new buying patterns of customers. 

Get the insight you need to plan for the future by identifying evolving challenges and new opportunities for the industry with this important new report.