CATV Training Institute
The CATV Training Institute was specifically created to address the ‘Accelerated Learning Solutions‘ needed for broadband cable and telecommunications technicians everywhere. We offer an exclusive portfolio of technical training and educational services designed for individuals and companies to quickly acquire, maintain and optimize the essential skills they need to excel within the CATV industry.
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contactus@catvtraining.com | https://www.catvtraining.com/
Courses By CATV Training Institute
Customer Satisfaction
This course will guide your field technician through all stages of a positive customer experience, from the initial phone call to the follow-up satisfaction survey.
CATV Training Institute
Field Safety
From the initial truck inspection to the customer’s premise, this course will take the broadband technician through a day in the field and the safety considerations of the job.
CATV Training Institute
Intro to Outside Plant
This course provides a high-level overview of the Hybrid-Fiber Coax (HFC) cable plant from the Headend/Hub to the subscribers tap. After completing this course, you will be able to apply a higher level of expertise in plant operations and troubleshooting.
CATV Training Institute
Tech Supervision
The role of a supervisor is much more about your character and less about your technical skills. In this course we will examine the following six key areas that will build character and help you to become a top performing supervisor.
CATV Training Institute
Business Services
This course is designed to introduce an experienced residential technician to the most common business services offered by cable operators today. Understanding the differences and how to troubleshoot them will help develop a more proficient technician.
CATV Training Institute
Wireless Communication
With this course, the student will gain the necessary knowledge of how a WiFi network operates, as well as how to identify, trouble-shoot and repair common problems found in a home.
CATV Training Institute
Premise Troubleshooting
Analyzing digital signal is the key to becoming a better performer. Learn the basic meter functions and how to apply them quickly to resolve common problems you will encounter in a customer’s home.
CATV Training Institute
Tech Essentials
This program teaches RF fundamentals and how to apply this knowledge in real-world situations. The student will have greater confidence and be more productive when dealing with challenging circumstances.
CATV Training Institute
Radio Frequency Basics
This program teaches RF fundamentals and how to apply this knowledge in real-world situations. The student will have greater confidence and be more productive when dealing with challenging circumstances.
CATV Training Institute
Broadband Installation
When combined with “hands-on” experience, this program will give the new student the skills and confidence they need to independently complete a typical broadband installation.
CATV Training Institute
Fiber to the home
This course will give a field technician a basic understanding of fiber optic cable and the installation to a home. It also discusses the different architectures as well as the testing and troubleshooting of each platform.
CATV Training Institute