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TIA’s Business Performance Community Leadership Council and Working Group Meetings

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Thursday, November 14, 2019
Friday, November 15, 2019
Event Category:


Hyatt Regency North Dallas
701 E Campbell Rd
Richardson, Texas


Members of the Business Performance Community Leadership Council (BPCLC) will meet in-person in November after OS Dallas. After the BPCLC meeting, each BPC Working Group has time on the agenda to discuss their individual action items.

If you are interested in the work of the BPC, please contact Rebecca McVeigh at rmcveigh@tiaonline.org

Thursday, November 14

8-9:30am: Business Performance Community Leadership Committee (BPCLC)

9:30-10:00: Break

10:00-12:00pm: Customer Journey

12:00-1:30pm: Lunch on own

1:30-3:00pm: Sustainability

3-3:30pm: Break

3:30-4:30pm: Culture of Quality

4:30-5pm: Global Business Excellence (GBE)


Friday, November 15

8-10am: Oversight

10-10:30am: Break

10:30- 11:30am: Roadmap

11:30- 1pm: Lunch on own

1-3pm: Integrated Global Quality (IGQ)