Remote Installer Training – Option 1 For student that want to take a fiber installation course and have access to the proper tools and equipment, they can take the fiber installer course completely online by following…
Remote Installer Training – Option 2 For student that want to take a fiber installation course and have access to the proper tools and equipment, they can take the fiber installer course completely online by following…
Retaining Customers Created specifically for the broadband industry, Retaining Customers teaches the broadband cable professional how to handle difficult situations with customers. Various advanced customer service skills are presented, including the “stop,…
Return Path Operations The return path in today’s broadband cable network is integral to the successful and reliable operation of cable modems, video-on-demand (VOD), telephony, and other revenue sources. NCTI’s Return Path Operations…
RF Safety and Awareness Personal safety is extremely important when working in an RF environment. OSHA requires business owners to maintain a comprehensive RF program which includes training for all workers who work on…
Sales Representative The Sales Representative course will train you for a career in both inside and outside sales. You will learn how to effectively communicate a product’s features in anticipation of a…
Selling Broadband Services Created specifically for the broadband industry, Selling Broadband Services teaches the broadband cable professional how to systematically sell broadband services. Various selling strategies are presented, including information kits, honesty and…
Service Technician The NCTI Service Technician course provides the broadband technician with fundamental knowledge of the broadband coaxial cable distribution network and its operation between the distribution taps and fiber nodes. After…
Spectrum Fundamentals Frequency bands and spectrum are at the center of Mobile Broadband Eco-system. “Spectrum Scarcity” is a known issue and yet it is often misunderstood. This course will provide an overview…
System Technician The NCTI System Technician course provides foundational information that can help accelerate a broadband cable technician’s career path advancement. One of the courses included in NCTI’s Master Technician certification, the…
Tech Essentials With our ‘Accelerated Learning Solution‘, this program teaches RF fundamentals and how to apply this knowledge in real-world situations. The student will have greater confidence and be more productive when…
Tech Supervision With our Accelerated Learning Solution, we will examine the following six key areas that will build character and help you to become a top performing supervisor. The role of a…
