Fiber Testing and Maintenance The NCTI Fiber Testing and Maintenance course provides the fiber-optic cable technician with information regarding post activation fiber-optic theory and application. The course concentrates on the test equipment and procedures…
Fiber to the home With our ‘Accelerated Learning Solution‘, this course will give a field technician a basic understanding of fiber optic cable and the installation to a home. It also discusses the different…
Field Safety The Field Safety course is an excellent resource for the technician who values safety and desires to understand the reasoning behind safe work practices. This course was specifically designed to…
Field Safety With our ‘Accelerated Learning Solution‘, this course will take the broadband technician through a day in the field and the safety considerations of the job. From the initial truck inspection…
FTTx Basics FTTx Basics is a two-part course called FTTx Elements and Installation and Troubleshooting. The demand for faster data speeds continues to escalate at a rapid pace. Fiber-to-the-“x” or fiber-to-the-node, curb,…
Full Duplex DOCSIS The Full Duplex (FDX) DOCSIS specification defines simultaneous upstream and downstream communications for symmetrical upstream and downstream data rate capacity. The specification leverages distributed access architecture (DAA) to enhance upstream…
Get Up to Speed With 5G This free interactive course illustrates what 5G really is and what this new technology will enable. Students will review the changes in generational technology, cover the driving forces of 5G,…
High-Speed Data Customer Service High-Speed Data Customer Service provides an invaluable and unparalleled base of knowledge of high-speed data services, equipment, operations and troubleshooting, including extensive information regarding DOCSIS cable modems through version 3.1…
High-Speed Data Installation The High-Speed Data Installation (HSDI) course introduces the fundamentals of high-speed data Internet access service by presenting the typical features and functions of cable modems. The student will gain a…
How Can I Help You? Customer Service Best Practices This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a…
Inside Plant Design Before fiber optic networks can be constructed, they must be properly designed and, once constructed, they must be managed. Efficiencies in these processes translate into lower cost layout and construction,…
Installer The Installer course is the foundation for NCTI’s Technical Career Path, as well as an essential preparation for the Broadband Digital Installer and Installer Technician courses. Beginning with a comprehensive…
