Register Your Organization
Creating an organization record in the TIA QuEST Forum Registration Management System (RMS) is the first administrative step toward TL 9000 certification.
Registration establishes your organization’s profile, initiates TIA’s verification review, and creates the secure record that will support your certification throughout its lifecycle. Most organizations complete registration in 15 minutes or less.
TL 9000 Certification Journey
Learn the Standard → Register → Select a Certification Body → Prepare → Certification Audit → Maintain Certification
📍 You are here: Register
Registration Process
Step 1 — Create Your RMS Account
Create a user account in the TIA QuEST Forum Registration Management System (RMS) and enter your organization information.
You’ll provide basic company information, administrative contacts, and registration details that will be used throughout the certification process.
Step 2 — Submit Your Registration
Complete and submit your organization profile.
Once submitted, your registration becomes visible only to authorized parties, including TIA, your selected Certification Body, and accreditation personnel. It is not publicly visible during the certification process.
Step 3 — Begin Your Certification Journey
Once your registration has been approved, you may continue your implementation activities and work with your selected Certification Body to prepare for certification audit.
Already Registered?
Use RMS to manage your registration throughout the certification lifecycle. You can:
- Update company information
- Manage user accounts
- Track registration status
- View invoices and submit payments (non-QuEST Forum participants)
- Maintain certification records
Frequently Asked Questions
Any organization seeking TL 9000 certification must first create a registration in the TIA QuEST Forum Registration Management System (RMS). Registration establishes the official certification record used throughout the audit and certification process.
Creating a new RMS registration typically takes about 15 minutes. TIA’s verification review is generally completed within 48 business hours after submission.
You’ll provide:
- Organization information
- Primary administrative contacts
- Registration details
- Personnel information needed to manage your certification record
A step-by-step tutorial is available to guide you through the process.
The Registration Management System (RMS) is TIA’s secure online platform used to manage TL 9000 registrations and certifications.
RMS supports organizations throughout the certification lifecycle, including registration, certification status, account management, invoices, and ongoing maintenance.
No.
Registration information remains private during implementation and certification activities. Organization details become publicly visible only after certification has been successfully awarded.
Yes.
Authorized users can log into RMS at any time to:
- View invoices and payments (where applicable)
- Update company information
- Manage users
- Maintain registration records
- Track certification status
Organizations that are not TIA QuEST Forum participants pay an annual Registration Administration Fee to support management of the RMS platform.
Organizations are also responsible for Certification Body audit fees associated with certification and recertification.
Registration renewal invoices are issued approximately 60 days before the renewal date. Accounts that remain unpaid for more than 30 days may become inactive until payment is received.
Where can I get help?
The TIA QuEST Forum team can assist with:
- Registration questions
- RMS account support
- Eligibility questions
- Certification process guidance
- Training resources
Contact: questforum@tiaonline.org