The TIA QuEST Forum Oversight Working Group (OSWG) ensures the integrity of the TL 9000 certification program and support promotion of all TIA QuEST Forum products and activities. 

  • Manages overall TL 9000 program, including registration and measurement repository systems, electronic tools, recognition, training, translations, and certification and accreditation bodies
  • Defines and executes strategy for refreshing and maintaining sanctioned TL 9000 training courses (instructor-led and online)
  • Coordinates with TIA QuEST Forum leadership and staff to ensure efficient operation of TIA QuEST Forum business
  • Updates FAQs, documents and TL9000.org website as required to support internal and external changes
  • Creates and publishes optional resources to support TL 9000 auditor effectiveness

Oversight Leadership

Bryan Pollard
Chair
Verizon

Cheryl Riggle
Secretary
KGPCo