Quality assurance is important cross-industry priorities. Device and network assurance are critical to secure, scalable and reliable connectivity, which enables all internet traffic and applications.
TIA, through its 2017 merger with QuEST Forum, provides the TL 9000 quality management system, along with sustainability standards and performance practices to connectivity service providers and vendors. The TL 9000 standard is the telecom industry’s unique extension to ISO 9001. The QuEST Forum community within TIA will continue to develop, implement and enhance the TL 9000 quality management system, along with sustainability standards and performance practices.
The TL 9000 standard addresses the supply chain quality requirements of the worldwide telecommunications industry to protect the integrity and use of telecom hardware, software and services. To ensure quality, TL 9000 defines system requirements, eliminates the need for multiple quality management standards, and provides a consistent set of quality expectations across the global telecom supply chain.
This webinar presented how the GFSI Auditor Competency Scheme Committee (ACSC) addressed auditory competency, both internal auditors and third-party certification bodies, that make or break the integrity of a company’s product.
The webinar informed new CB TL 9000 auditor qualifications, oversight and audit requirements for effective third-party certification process.
For several years, QuEST Forum collected TL 9000 certification, recertification and surveillance audit finding statistics from all its Certification Bodies worldwide.
Exclusive insight into ISO 9001:2015 from Dr. Nigel Croft, Quality Management Expert
This webinar covered what to look for in sales opportunities, how to measure sales efficiency, questions to ask, how to drive to closure and tools for success.
This webinar included updates that are planned for the aerospace management system standard and the process used for the update.
For small businesses that want to stay competitive and win business with ICT service providers and suppliers; talking the talk is a priority.
This webinar was a presentation by QuEST Forum Integrated Global Quality (IGQ) leaders on the plan to update TL 9000 R6.0 requirements to include ISO 9001:2015.
Demetrios Gianniris shared best practices for businesses to protect themselves from this real threat in today’s increasingly digital society.
This webinar was led by Steven Choy and Ed Byan and addressed opportunities for engagement.
Risk management deals effectively with opportunities, threats and disastrous events.
The Value of Making it Easy – How Companies Can Prosper by Improving Customer Ease of Doing Business
In this webinar Noah Grayson and Pat Gibbons revealed new research about the potential impact of making it easier for customers to do business with a company.